Teleservice - EBS (MOSC)

MOSC Banner

Is the relationship type setup between 2 parties / entities is mere label connecting 2 entities ??

edited Feb 8, 2012 6:36PM in Teleservice - EBS (MOSC) 1 commentAnswered
Hi ,

Wanted to know whether the relationship that is used to connect 2 parties  / entities  is a mere label connecting them. or does it have any significant functionality / process flow / workflow around the same.

Navigation :  customer support -> customer management -> contact center

Query the child entity , flip to relationship tab, set the relationship as needed between 2 entities like "parent-of", "associate-of" ..

regards,

Bala

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center