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How to ask for a Media pack?

edited Feb 23, 2012 1:39AM in Using the My Oracle Support Portal (MOSC) 3 commentsAnswered
Hello people, can somebody tell me how a customer can ask for a media pack here? customer called to the 800 number, but they told him that had to do it through  MOS. They are register with an user, buy they do not if the just open a SR. Thanks.

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