Payables and Cash Management - EBS (MOSC)

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Decision box: The following statement balances do not match the bank account balances previously ent

edited Aug 19, 2021 8:21PM in Payables and Cash Management - EBS (MOSC) 2 commentsAnswered ✓
Hi,

Our bank statement loader does not update balances. But when we reconcile a statement, we manually enter the opening balance in the Control Totals section of the screen. This cause the following decision box to pop up: "The following statement balances do not match the bank account balances previously entered for this date: Ledger Balance, , , , . Do you want to overwrite the existing bank account balances? No / Yes"

Is there a way to prevent this from happening (e.g. by setting some option to always - or never - update a balance when it is missing to start with)?

Thanks

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