Field Service - EBS (MOSC)

MOSC Banner

Task Reassignments with Oracle MFS Laptop

edited Mar 16, 2012 1:55AM in Field Service - EBS (MOSC) 3 commentsAnswered
During our Oracle MFS Laptop testing I've noticed the following:

  1. Assign a task to a mobile user
  2. Mobile user syncs laptop and task is in calendar
  3. Forms user reassigns the task to another mobile user by directly editing the Assignee field in the Task tab
  4. The original mobile user syncs, however the task still shows in the same status as before on the laptop

With Oracle MFS PDA the task would have been removed from the PDA when the mobile user syncs, however this is not occurring on the laptop. It appears that the assignment record is not updated from the enterprise.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Field Service Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center