Issue of Email Unsubscribe by Contact Report and Email Optouts list in Activities of ODM
I am facing following issues:
1)
I have launched a campaign in CRM On Demand Marketing. It's email invitation is sent to 1500 contacts.
I wanted to see number of contacts who have unsubscribed for that campaign. So I navigated to Reports> Email Unsubscribe. There I can see that 33 contacts have unsubscribe for our campaign.
Then I wanted to see details of those unsubscribed contacts such as First Name, Last Name, Account, Email etc. So I navigated to Reoprts > Email Unsubscribe by Contact. Queried for the campaign which we had launched.
Ideally I should be able to see these details of all 33 unsubscribed contacts.