CRM On Demand - Supplemental Applications (MOSC)

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Issue of Email Unsubscribe by Contact Report and Email Optouts list in Activities of ODM

edited Feb 28, 2012 11:23PM in CRM On Demand - Supplemental Applications (MOSC) 2 commentsAnswered
Hello,

I am facing following issues:

1)

I have launched a campaign in CRM On Demand Marketing. It's email invitation is sent to 1500 contacts.

I wanted to see number of contacts who have unsubscribed for that campaign. So I navigated to Reports> Email Unsubscribe. There I can see that 33 contacts have unsubscribe for our campaign.

Then I wanted to see details of those unsubscribed contacts such as First Name, Last Name, Account, Email etc. So I navigated to Reoprts > Email Unsubscribe by Contact. Queried for the campaign which we had launched.

Ideally I should be able to see these details of all 33 unsubscribed contacts.

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