How to reset a Purchase Order From In Process or Pre-Approved To Incomplete?

Hi all,

we had to change the setup PO Output Format from Text to PDF.

The problem is that we had some PO's in Process that got stuck.

So now we have to change the status of them to Incomplete and send them to approval again.

We opened a SR and checked the note 390023.1 but it didn't work.

While they're working on the SR, we're also trying to find a way to fix it asap.

Does anybody has any idea how we can do that?

Thanks in advance,

Juliana