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Session timeouts in new MOS

edited Apr 3, 2012 6:01AM in Using the My Oracle Support Portal (MOSC) 16 commentsAnswered ✓
In the new version of MOS (supporthtml.oracle.com) I'm getting two types of timeout messages very frequently. These are happening even when I'm actively searching and reviewing documents. I can understand getting timeouts when idle but not when actively using MOS. I’m just wondering if others are having the same issue. I'm using IE8. Thanks!

Timeout 1: Pop-up window

Message from webpage

Because of inactivity, your session has timed out and is no longer active.
Click OK to reload the page.


Timeout 2: A blank page will be displayed with this line at the top. You can click it or wait and it will reconnect.

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