CRM On Demand - Supplemental Applications (MOSC)

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One-Click Unsubscribe Link

edited Apr 9, 2012 4:10AM in CRM On Demand - Supplemental Applications (MOSC) 4 commentsAnswered
One question that I've had for sometime, is how the "One-Click Unsubscribe" link that automatically gets added to invitation emails actually works.
It's my understanding that the "One-Click Unsubscribe" is a direct link to Exact Target and unsubscribes people immediately from Exact Target, then synchs back into ODM.

My two questions are:

1. How often/quickly does this unsubscribe information synch back with ODM?  How often does ODM synch with Exact Target?
2. How does someone opt back in?  For example, many times during testing people click on the "One-Click Unsubscribe" link and then can no longer receive emails.  I've tried changing the field "Is Email Permitted" to "Yes" for those contacts, but those don't seem to take effect as they are still being "Blocked" or suppressed by the email vendor.

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