Siebel Users: Business Processes, Core Functionality (MOSC)

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Information removed when changing address

edited Dec 16, 2016 12:12AM in Siebel Users: Business Processes, Core Functionality (MOSC) 4 commentsAnswered
An order was being entered and a line was created on the order when the CSR had to go back and change the delivery code. In turn when doing this, Oracle removes the S-Contact and Contact. In addition, it also causes the Warehouse  to change. We would like to have a process in place where Oracle does not remove any information already entered.

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