CRM On Demand - Administration (MOSC)

MOSC Banner

Time based Workflow

Hello

I have a requirement to send out Email notification to an user if the opportunity sales stage remains as Inquiry and has not been modified in the last 90 days. Here's what I tried

Opp Name - Opp Sales Stage Clsure

Trigger:When Modified Record Saved

Workflow condition: <SalesStage> = "Inquiry"

Wait - time Expression: LastUpdated + 90

Send Email

The problem with this workfow is after waiting for 90 days, it will not  check if the record was modified during the wait time and would still send a notification. I do not want to send an email notification if something was modified on the record. So on the other hand if I have the check in the workflow condition as<SalesStage> = "Inquiry" and  today()-LastUpdated > 90, then the condition will be false for all the records that are modified in less than 90 days and the work flow will not reevalute to send notification.For Ex Record Creation Date: 3/4/2012 Record Modification

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center