Creating multiple records in a form customization
I am customizing the process of creating an Escalation from an SR. My business users want the owner (employee) and customer copied from the SR to the escalation. (There are two blocks, one for the person's type (cust or emp), name and role, and one for the contact type (email) and email address.)
I have gotten this to work, except that the second one overlays the first one. How do I get the customization to bump down to the next record?
Thanks for any help.
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