CRM On Demand - Administration (MOSC)

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Workflow - To retrieve Parent Product category.

edited Mar 26, 2012 8:24AM in CRM On Demand - Administration (MOSC) 7 commentsAnswered
Is it possible to retrieve Parent Product category based on the Product name  of the Product.

Our Product catalog is set up as follows

Product:

Product name       Product category

TA30                     TA30

TA300                   TA30

Product categories

Category Name     Parent Category

TA30                     Lawn Mower.

I would like to retrieve the Parent category "lawn Mower" when I select the product TA30 from the product list on the custom object 9. Any ideas or suggestions?

Thanks,

SKJ

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