Teleservice - EBS (MOSC)

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Service Request Print Friendly Incorrect Notes

edited Mar 20, 2012 8:16PM in Teleservice - EBS (MOSC) 4 commentsAnswered

The output from the Service Request Print Friendly Log and Notes Detail is identifying notes from a different SR. Is there a patch for this? My Oracle Support search engine not finding any hits regarding this issue. We had a similar issue a few wks ago fixed by patch 10422288, where the incorrect notes were displaying to the screen.

Navigation:  GD TSR > query SR > Log and Notes > Print Friendly Format

We are on EBS Release 12.1.3.

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