Field Service - EBS (MOSC)

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Question regarding receiving from logistics tab

edited Mar 16, 2012 1:00PM in Field Service - EBS (MOSC) 4 commentsAnswered
I am trying to receive a serial number on a  'Return' line on 'Logistics' tab by using following steps

1. Click on 'Process trans' checkbox on 'Return' line on 'Logisics' tab. Please note correct serial number/instance number is populated in 'Source' section on this line

2. Select 'Receive' from 'Actions' LOV and click on 'Go'.

3. Click 'No' on Auto receive question.

4. 'Find Expected Receipts' window opens up with RMA number pre-populated.

5. Click on 'Find'

6. 'Receipts' window opens up

7. Ener Subinventory and Locator information.

8. Click on 'Lot/Serial Number' button.

9. 'Serial Entry' window opens up with blank 'Start serial number' and blank 'End serial number'

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