Avoid the unexpected. Get Proactive
My Oracle Support Community is part of Oracle Proactive Support’s 
portfolio of capabilities and tools. Make sure you review the full 
portfolio that can help you:
    Prevent: Avert known problems, help keep your Oracle software and systems healthy
    Resolve: Discover capabilities and tools to help you resolve issues  
    Upgrade: Leverage capabilities and tools to help guide you through the upgrade process
Bookmark the proactive capabilities portfolio
 and start exploring Oracle Premier Support's proactive support 
capabilities. Search "Get Proactive" in My Oracle Support to view the 
knowledge, tools, and communities available through product specific 
pages. Take advantage of the full portfolio join the customers that have
 reported value-added outcomes including up to 25% fewer problems, and 
dramatically streamlined upgrades.
