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Unable to create thumbnail for content

edited Mar 22, 2012 6:02AM in Oracle WebCenter Content (MOSC) 1 commentAnswered
 Hi everybody,
I tested the generation of thumbnail for content from UCM server and IBR server and I got these following exceptions:
UCM server
!csGenerateThumbnailProcessErr,CONTENT ID,236,!$stack trace
!$stack trace
at intradoc.refinery.convert.GenerateThumbnailFilter.doThumbnail(GenerateThumbnailFilter.java:290)
at intradoc.refinery.convert.GenerateThumbnailFilter.doFilter(GenerateThumbnailFilter.java:105)
at intradoc.shared.PluginFilters.filterWithAction(PluginFilters.java:114)
at intradoc.shared.PluginFilters.filter(PluginFilters.java:68)
at intradoc.server.Service.executeFilter(Service.java:4094)
at intradoc.server.WebViewableConverterOutput.postProcessWebFileCreation(WebViewableConverterOutput.java:884)
at intradoc.server.WebViewableConverterOutput.copyWebFile(WebViewableConverterOutput.java:794)
at intradoc.server.WebViewableConverterOutput.doConversion(WebViewableConverterOutput.java:307)
at intradoc.server.DocServiceHandler.processDocConversion(DocServiceHandler.java:4115)
at intradoc.server.DocServiceHandler.processDocConversion(DocServiceHandler.java:3929)

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