Retail Point-of-Service Solutions (MOSC)

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CTR - Centralized Transaction Retrieval for Returns

edited Mar 29, 2012 4:33AM in Retail Point-of-Service Solutions (MOSC) 2 commentsAnswered
How exactly does the return lookup work from the store to CO and then back? 

If the POS is configured to lookup a return transaction at CO first, how is the transaction information communicated to CO?  Is this through DTM? or is something else being done?  Also once CO finds the transction how is it sent back to the Store server?

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