Payables and Cash Management - EBS (MOSC)

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ORA-20230: An invalid approver has been encountered while processing the action type absolute job le

edited Mar 28, 2012 3:47AM in Payables and Cash Management - EBS (MOSC) 2 commentsAnswered
I have received the following error when initiating approval for a Payables invoice for a specific requestor/approver. Any input would be greatly appreciated.

APP-SQLAP-10000: ORA-20230: An invalid approver has been encountered while processing the action type absolute job level. Please verify the setup and the approvers used in current action type. Invalid approver originating system PER and originating system ID 70493 occurred in AP_WORKFLOW_PKG. Get_All_Approvers <-APXIAWHS with parameters (&PARAMETERS) while performing the following operation: set variables from workflow.

We do not receive this error with all approvers; in fact, this is the only one that this has happened with so far. We have checked the user's HR record and she is active with a job/position, as is her boss, who would be next in the approval hierarchy.

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