Depot Repair - EBS (MOSC)

MOSC Banner

Problem with change owner after return from third party repair.

edited Oct 7, 2014 4:33AM in Depot Repair - EBS (MOSC) 22 comments
Hello,I spend research of third party repair in Depot Repair. I encountered a problem. When I return repaired item from third party, owner of serial number changes to customer which performed repairs. I think it is wrong. Maybe I'm incorrectly set up Servise Activity or Repair Type?
I can provide transaction history and settings of Servise Activity and Repair Type.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Depot Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center