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change LOV query for 'INCIDENT_TRACKING.CUST_PREF_LANG_NAME' (Language) field in SR form using form

edited Apr 2, 2012 8:52PM in Teleservice - EBS (MOSC) 9 comments
Hi,

I am trying to change LOV query for 'INCIDENT_TRACKING.CUST_PREF_LANG_NAME' (Language) field in SR form using form  personalization.
Currently its value is coming from lookup 'CS_KB_SC_LEX_LANGUAGES' and query ( as per trace) is
 'select description, language_code
  from cs_sr_preferred_lang_v where trunc(sysdate) between
  trunc(nvl(start_date_active,sysdate)) and trunc(nvl(end_date_active,sysdate) ) order by description'.
I am replacing this query by a customized table named 'xxcto_fleet_register_tbl  xfrb' and the changed customized query is
  'SELECT xfrb.status, xfrb.bx_number FROM xxcto_fleet_reg

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