Using the My Oracle Support Portal (MOSC)

MOSC Banner

Are CSIs specific to Customers or Customers and Products?

edited Jan 20, 2016 4:35PM in Using the My Oracle Support Portal (MOSC) 4 commentsAnswered
Hi

I have a question about CSI's.  Do CSI's exist at the customer level or at the Customer and Product level?

Example Co have E Business Suite, OBIEE and PeopleSoft HR.  Do they have one CSI and all products and related SRs are linked to that

OR

do they have three CSI's, one for EBS, one for OBIEE and another for SRs related to PeopleSoft HR?

Thanks in advance

Ian

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center