CRM On Demand - Administration (MOSC)

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Workflow issue

edited Apr 25, 2012 6:43AM in CRM On Demand - Administration (MOSC) 3 commentsAnswered
Hi

Need help with following issue.  I have created a following wait workflow to issue a chaser email to customer.

WF Rule Condition - InStr([<SalesProcess>], 'Documents Issued')
Wait - [<dDocuments_Issued_Date_ITAG>] + Duration('P14D')
Notification - Email
Task - Create task

Where am I going wrong here ?, as it's not triggering.  Also advise, would be advisable to create a check box, so emails are not repeated to customer.

Thanking you in anticipation.

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