Failed to load OpenGL libray, 3D support is disabled

Some times getting exception in  Oracle AutoVue applet.
Due to which we can not view the objects.

ERROR :-

java.lang.IllegalStateException: Failed to load OpenGL libray, 3D support is disabled
at com.cimmetry.model.Streaming3DLoader.init(Unknown Source)
at com.cimmetry.model.j.p(Unknown Source)
at com.cimmetry.model.ae.b(Unknown Source)
at com.cimmetry.model.ae.f(Unknown Source)
at com.cimmetry.model.ae.c(Unknown Source)
at com.cimmetry.vuebean.VueBean.setFile(Unknown Source)
at com.cimmetry.vuebean.VueBean.setFile(Unknown Source)
at com.cimmetry.vueframe.VueController.a(Unknown Source)
at com.cimmetry.vueframe.VueController.a(Unknown Source)