Warranty Contracts: Unable to locate a valid Sales Tax rate for transaction
All~
When we create an Installed Base Instance manually, this will create a warranty contract. Per note id ID 761575.1, these are missing bill to / ship to information. We have DFFs enabled at the service contract sub-line level. When we try to update this DFFs, its giving us the error message.
Unable to locate a valid Sales Tax rate for transaction.
Ensure that an active Sales Tax rate exists for the Location.
We were able to update the DFF when bill to / ship to information is present in warranty contracts; for those warranties created from order management.
The above message will pop-up and updates were not saved.
When we create an Installed Base Instance manually, this will create a warranty contract. Per note id ID 761575.1, these are missing bill to / ship to information. We have DFFs enabled at the service contract sub-line level. When we try to update this DFFs, its giving us the error message.
Unable to locate a valid Sales Tax rate for transaction.
Ensure that an active Sales Tax rate exists for the Location.
We were able to update the DFF when bill to / ship to information is present in warranty contracts; for those warranties created from order management.
The above message will pop-up and updates were not saved.
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