Siebel Business Process & Functionality (MOSC)

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Controling Call Timer in Communication Toolbar

edited Apr 23, 2012 10:55AM in Siebel Business Process & Functionality (MOSC) 3 commentsAnswered
Hi,

We have the following requirements related to call timer in CTI Toolbar.

1. Flashing/ change color of Call timer if it extends more than 60 sec.

2. Pause the timer if call is put on hold.

3. Have another timer to count the duration of call on hold.

Any pointers in acheving the solution for above requirements will be really helpful.

Thanks.

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