Financial - JDE1 (MOSC)

MOSC Banner

When Resetting AR Statements - current activity falls into Previous Balance

edited Jun 14, 2012 11:13PM in Financial - JDE1 (MOSC) 7 commentsAnswered
Hello All,

We are on JDE 9.8 tools release 8.98.42.  Statements (R03B500X) are processed every month.  Occasionally, specific AR Statements have to be reset.  Current activity is updated (corrections made) and the statement is reprocessed.  When this happens, all the current invoices/payments/adjustments move to Previous Balance bucket.  I have tried to reveiw the statement setup and cannot figure out why this is happening.  I also cannot find any SAR or documentation to support there may be a bug.

Is anyone else having this issue?  Is this something in the setup somewhere?

Any assistance in the issue would greatly be appreciated!

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

E1 Financial Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center