non Premier support for storage
edited Apr 6, 2012 7:59PM in Disk Storage 2000, 3000, 6000 RAID Arrays & JBODs (MOSC) 3 commentsAnswered
I am in the process of renewing Oracle “Support for Systems”. I have three items that according to:
Sustaining support is “Not Available” and for each of these Premier Support ends before the end of this year.
The items are:
1. SE6130
2. CSM100
3. SF V20z
When I asked my Oracle Support Services person to remove these items as Oracle will not support them for the duration of the renewal period, she responded that Oracle had recently dropped the “end date” and is offering support indefinitely. I, of course, requested supporting documentation – she did not have any handy and is “looking” for something that can be shared with the customer.
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