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US PAY: Online W2 for 2011 - Box 1 amt incorrect
We learned yesterday from an employee that his online W2 for 2011 shows different amt in Box 1 than his paper W-2. His online W-2 form Box1 amt does not include the $5000 balance adjustment for tax treaty exempt. But the Box 1 amount on his paper copy does reflect the balance adjustment.
My questions are:
1. Why is the online W-2 box 1 amt not reflecting the balance adjustment? We have 19 people who got similar balance adjustments.
2. Since the online W-2 form is accessed by employees themselves via ESS, is there any way we could ensure that the online W-2 is accurate before we release the forms to employees? The question is, how can payroll administration ensure individual online W-2 forms are correct? Currently we could only access our own W-2 online via ESS and we don't use Manager Self Service.