Teleservice - EBS (MOSC)

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CSXSRISR > CS: FEB'12 Patch Testing > Create Service Request mult errors

edited Apr 19, 2012 6:43AM in Teleservice - EBS (MOSC) 10 commentsAnswered
CS: FEB'12 Patch has been applied to our EBS 12.1.3 development instance (copy of production). Trying to create a basic Service Request via the Workbench tab. After entering the min required values and clicking SAVE, get the following responses:

Caution msg box: CS_OVERRIDE_CUSTOMER

Error msg box: ORA-1403: no data found

SR is not saved.

Any clue as to why this might be happening?

Martha

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