Customer Level Hold Codes on Sales Orders

Our client has chosen to utilize the Customer level hold code in the Billing Instructions for a majority of their customers in JDE1. As a result, anytime a sales order is touched the order goes back on a hold code. This is a real issue because we are utilizing OTM with JDE for the transportation and interfacing data back from OTM to the sales order which causes it to be put on a Hold Code. The client does not want to go into the Release Hold Code screen (P43070) to do the releases at this point since the sales order