Payables and Cash Management - EBS (MOSC)

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Duplication of Rejection Notifications to supplier

edited Apr 27, 2012 10:37AM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered
Our Invoice Import process is scheduled to run at 10am, 1pm and 4pm Sunday-Friday EST.  The jobs run and go through a validation process. When a field does not pass the validation process, it is rejected from our Oracle Temp Tables and a notification is sent back to that supplier with the Invoice Number and reason for failure/rejection The supplier must make the correction and re-send the invoice.

Occassionally, we are notified by suppliers that they received a rejection notification at 10 am and again at the next run time, for the same invoice number/rejection reason.  What would cause these to duplicate?

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