Field Service - EBS (MOSC)

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System name not populated in MFS

edited Jun 13, 2018 5:28PM in Field Service - EBS (MOSC) 7 commentsAnswered
Hi guys,

I have a Service Request based on an instance, which has a System name. In MFS I can view the task, SR and instance information. The System field is not populated. When I do the same in the Technician Portal the field is populated.

Do I need to do something to get this field populated in MFS?

Release = 12.1.3

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