Teleservice - EBS (MOSC)

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Business Owner is not receiving a Servcie request escalation notification

edited May 21, 2012 11:25PM in Teleservice - EBS (MOSC) 8 commentsAnswered
Hi,
Service Request Escalation Notification are not going to Owners. I started business rule monitor and created a rule in Business rule workbench.


Please suggest..

Thanks..

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