Order Management - EBS (MOSC)

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Credit Card authorization at Shipping does not include the freight charges

edited May 3, 2012 12:00AM in Order Management - EBS (MOSC) 1 commentAnswered
Hi All,

I have the below scenario in OM R12.1.3

Credit card on Order was pre-authorized for 0 $ during entering. Order was booked.

Credit check rule is set at 'Shipping' level.

Freight charges were added just before the Ship Confirm.

During Ship Confirm, the authorization of Credit card took place as expected, however on the Order base amount which doesn't include the added freight.

But we want the authorization to be done on Order Total (Including Freight).

How to handle an authorization on Order total ?? Appreciate your help.

Thanks,
Raghu

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