Teleservice - EBS (MOSC)

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Contact Center

edited Jun 20, 2012 5:55AM in Teleservice - EBS (MOSC) 8 commentsAnswered
Hello,

Is there any Demo library or White paper avaialble for Contact center. Also is there a possibility to create 'Quotes' from Contact center (like OM quoting). I see SO's can be done & we can view the SO's & Quotes references, ho0wever can those qctual Quotes be created from CC ?

Appreciate your reply.

Thanks,

Mohana

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