Asset based Ordering (ABO) v/s other models for Order capture
Hello - We'll be implementing Order capture using Siebel CRM. Business wants following functionalities
1) Create new subscription
2) Modify subscription and add more products
2) Modify subscription and cancel/remove products
3) Mofify subscription and upsell products
4) Modify subscription and suspend/resume products
We sell to lot of different customer segments and some of the customer segment have
MSA (master service agreement) for 5 years where list price remains same for 5 years.
We're exploring different Siebel model on how to implement this requirements.
There have been 2 ideas floating
1) Use asset based ordering (ABO) - Use Quote, Order and asset objects
We can use Quote --> document view to generate the contract and I don't believe we need to create agreement for it
1) Create new subscription
2) Modify subscription and add more products
2) Modify subscription and cancel/remove products
3) Mofify subscription and upsell products
4) Modify subscription and suspend/resume products
We sell to lot of different customer segments and some of the customer segment have
MSA (master service agreement) for 5 years where list price remains same for 5 years.
We're exploring different Siebel model on how to implement this requirements.
There have been 2 ideas floating
1) Use asset based ordering (ABO) - Use Quote, Order and asset objects
We can use Quote --> document view to generate the contract and I don't believe we need to create agreement for it
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