Teleservice - EBS (MOSC)

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repeat customers

edited May 21, 2012 4:49PM in Teleservice - EBS (MOSC) 1 comment
Hi,

Is there any out of box feature available in 11i instance to identify customers against whom a number of SRs have been logged?This is to identify the repeat customers.If there are any such standard reports available then it would be good.Please advice.

Regards,

Debarati

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