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PDF Export Converter success but error %PDF and blank pdf

edited Jun 12, 2012 7:35AM in Oracle WebCenter Content (MOSC) 1 comment
Hi
I've a problem using pdf export converter to convert word documentos to pdf format.When i start converting big word files to pdf (5mb to 15 mb) 
the refinery recieve the convertion and do it and in the agent history it says success. 
But when a search the pdf in content server it doesn't show anything only blank page in the browser and when i save it adobe acrobat can't open it showing the file doesnt start with %PDF

This only happend in production server its a cluster active/passive 2 nodes of content server and 2 nodes inbound refinery with the last patchs update bundle and content access win.

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