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Who is responsible to monitor the SR solution ? How can I contact with?

edited May 28, 2012 1:15AM in Using the My Oracle Support Portal (MOSC) 7 commentsAnswered
 I have one SR ,which is there more than 2 months, and with 2 conference meeting . Still do not have the clear reply about what is the problem and what is the solution ..I am really doubt about to pay the high yearly maintenance fee.

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