Install, Upgrade, Clone, Patch - EBS (MOSC)

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Cannot Log Into Two Instances At the Same Time

edited Aug 19, 2021 5:44PM in Install, Upgrade, Clone, Patch - EBS (MOSC) 2 commentsAnswered
Hello,

 

We have an EBS Release 12.  We don’t have a problem logging into either instance.  However, we cannot log into both the production or test instance or bring up, for example, another test instance at the same time. 

 

When we do so, it brings down the old page, and the message “Unable to authenticate session” appears on empty screen with no other error messages.

 

Any suggestions or direction that might address this kind of error would be appreciated.

Would you recommend a SR?

 

Thank you. 

 

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