Siebel Business Process & Functionality (MOSC)

MOSC Banner

Siebel Web client users unable to access Application

edited May 23, 2012 7:10AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered
 Siebel Web client users are unable to login into the application and see an hourglass. In the object manager logs, we see that the log is stuck at the query on S_USERLIST_ATT table. We have to restart the application server hosting the object manager to resolve this issue.

As part of troubleshooting, we have done the following things.
1. Manually run the query on the database. We can run it fine.
2. Manually access the File system and it is accesisble.
3. Delete the user preferences and check. The issue exists even after we do this.
This issue occurs on both the DB authenticated and LDAP authenticated object manager. The stuck query is -

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

SBL Business Process Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center