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Install Base and Asset Tracking - EBS (MOSC)

Allowed to receive from different customer.

May 22, 2012 5:06PM edited May 22, 2012 8:09PM in Install Base and Asset Tracking - EBS (MOSC) 1 commentAnswered

We had business scenario where item sale on one customer, but may be received back if failed from another customer.

While receiving back from different customer, system shows error

Error = IB Ownership update of this serial number failed with message Cannot fetch customer account info)

May i know is there any way , which help to fix this problem permentely.

Amol

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