Supply Chain Management - PSFT (MOSC)

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PO Dispatch via email being caught by vendor spam filter

edited Feb 28, 2013 8:45AM in Supply Chain Management - PSFT (MOSC) 2 commentsAnswered
PeopleTools 8.50.16, no patches

Hello,

In our implementation, we are using PeopleSoft to send out purchase orders to vendors via email with an attachment containing the relevant PO.  I have customizaed the from address to appear as if it is coming from the buyer in our company that is assigned to that PO.  A company that we send POs to said that the emails being generated by us and being sent to some of their email addresses are being caught by spam filters.  These are the criteria below for why the email is getting caught by the filter:

 (note, higher value means more crucial to spam ranking)

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