Oracle Auto Service Request (ASR) (MOSC)

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ASR support for Fire V480?

edited May 24, 2012 5:08PM in Oracle Auto Service Request (ASR) (MOSC) 1 comment
Hi everyone,
I want to ask about ASR and ASR manager,

Do ASR and ASR manager support to  Fire v480?

Can i use to ASR manager for  v480?
i tried but i saw some error like

root@asr_manager # ./asr activate_asset -h abc

This asset cannot be activated.

Service Tags on asset abc (x.x.x.x) reports:

Product Name: unknown (Invalid Product Name) // ????

Serial Number: correct serial number // no problem

thanks everyone
Can

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