EBS Customizations (MOSC)

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Missing Customer Profile window in version R12

edited May 24, 2012 8:23PM in EBS Customizations (MOSC) 1 comment
Hello,

EBS 11.5.10.2:   When creating a service request, the window Customer Profile was open.

After migration to R12, the window Customer Profile is no more open.

How to open it automatically in R12?

Note:

The information exists in Contact center window.

Thanks in advance,

Armel.

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