Great News: Receivables now has a Search Helper for the Transactions Workbench, see note 1458368.1
Search Helper is a document that will assist you in finding the notes you need.
Instead of having to think of the right search words or search method to use, you can answer a few questions and Search Helper will show you notes that are likely to help resolve your issue.
Give it a try, with a few mouse clicks you are on your way to finding the solution you need!
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