Teleservice - EBS (MOSC)

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Task Type -- Planned Start Date and Planned End Date fields

edited Jun 5, 2012 7:21AM in Teleservice - EBS (MOSC) 2 comments
Hi All,

When I am creating New Task in Create SR form from task Tab, and when i choose Task Type(Sgenral) the Planned Start date and Planned End Date fields are becoming Mandatory for us right now. The user does not want them to be a mandatory.

This Task type is custom task Type

Can anyone please let know where i can remove the mandatory fields when i choose the task type,  any pointer please.

 We are on 11.5.10.2

Regards,

hari.

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