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Proactive Hardware Services

edited Jun 12, 2012 4:19AM in Using the My Oracle Support Portal (MOSC) 8 commentsAnswered
 When can I expect Proactive Hardware Services to process the new explorer files that I uploaded Thursday May 24th?

I had a complete set of MC reports before the last OSSA update but only a few have the new report (ORI).  All the explorer files are now over 90 days old.

Thanks,
GlenG

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