Receipt Reversed by 2 users
Hi all,
We are facing the next scenario: a receipt needed to be reversed in order to modify the purchase order, so this seems it was done by two users in the same time so, the Item Ledger (Cardex) is showing two different negative documents (OVs) created.
And we are left with a negative quantity. My question is: how can this scenario be addressed and how can we correct the errors having in mind that this also happened to vouchers that are already payed.
Thank you,
Alin.
We are facing the next scenario: a receipt needed to be reversed in order to modify the purchase order, so this seems it was done by two users in the same time so, the Item Ledger (Cardex) is showing two different negative documents (OVs) created.
And we are left with a negative quantity. My question is: how can this scenario be addressed and how can we correct the errors having in mind that this also happened to vouchers that are already payed.
Thank you,
Alin.
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