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CRM On Demand - Administration (MOSC)

Records with SR status='Closed' should be Grayed out(Read only)

Jun 10, 2012 9:21PM edited Jun 12, 2012 2:14AM in CRM On Demand - Administration (MOSC) 1 commentAnswered

I have requirement to make service request and its related child entities(task,notes etc) record 'read only' for SR whose status='closed'.

i.e Records with SR status='Closed' should be Grayed out.Also its child entities needs to be read only/grayed out.

Any directions ?

Regards
Joe

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